FAQS

Check in time is on/after 4pm. In some cases where the unit is not occupied the evening prior we are able to accommodate early check-in. Please inquire about early check in the day prior to your arrival.

Check in time is by 10am. In some cases where the unit is not occupied the following day we are able to accommodate late check-in. Please inquire about late check out the day prior to your departure.

For the enjoyment of all of our guests smoking is not permitted.

Unfortunately due to allergies we are unable to accommodate pets.

Please contact us at reservations@canyonsvillagerentals.com or 435-565-1053.

Please contact us at guestservices@canyonsvillagerentals.com or 435-565-1053.

We believe strongly in offering a limited number of properties that fit a particular portfolio enabling us to offer the best possible service to both our owners and guests. We look forward to the opportunity to discuss your property and objectives to determine if our organization may be the right solution for you. Please contact 435-565-1053 for more information

We can accommodate long term rentals at some of our properties, generally during times other than ski season. Please contact us at reservations@canyonsvillagerentals.com or 435-565-1053.

Full payment is required at time of booking, while with our Flexible cancellation policy (must select at time of check out) reservations cancelled up to 14 days in advance off arrival are entitled to a full refund (50% refund within 7-13 days of arrival). All directly booked reservations are entitled to free cancellation within 24 hours (grace period) so long as the reservation is booked a minimum of 14 days prior to arrival.

We are pleased to offer choice of Standard and Flexible cancellation policies. The Standard policy offers best value while it is non-refundable beyond the 24 hour grace period. The Flexible policy provides full refund up to 14 days prior to arrival (and 50% refund within 7-13 days of arrival). These policies apply to short term rentals (under 28 nights) booked directly with us, if you have booked through a channel partner please refer to the channel for cancellation policies, if interested in a long/medium term stay please contact us for further information (policies vary). All directly booked reservations are entitled to free cancellation within 24 hours (grace period) so long as the reservation is booked a minimum of 14 days prior to arrival.

With common ownership and management we are proud to offer two brands and portfolios of properties. Canyons Village Rentals offers a broad range of properties within the Canyons Village vicinity. Luxury Mountain Destinations focuses on luxury properties, both including and beyond Canyons Village.

Please contact us at guestservices@canyonsvillagerentals.com or 435-565-1053.